Welcome to Alviina. By accessing or using our website, you agree to the following Terms and Conditions. These terms outline your rights, responsibilities, and the guidelines that govern your use of our platform and services. Please take a moment to read them cautiously.
If you have any questions, please contact us at info@alviina.com .
These Terms and Conditions define the agreement between Alviina and anyone visiting or making a purchase through our website. By continuing to browse or place an order, you confirm that you have read and understood these terms, and that you are legally permitted to use this site under the laws of Hong Kong.
Alviina operates as a brand offering premium handbags and related accessories. Our online platform enables visitors to explore collections, place orders, and connect with our team. All content available on the site, including text, visuals, and design, is owned or licensed by Alviina and may not be copied or reused without written consent.
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their ability to use the site. You must not attempt to disrupt the website’s functionality or gain unauthorized access to any system, server, or database connected to it.
We reserve the right to restrict access or suspend user accounts if activities are found to violate these terms or applicable laws.
We strive to display our products as accurately as possible. However, colors, textures, and materials may vary slightly depending on screen settings or photography lighting. All products are subject to availability, and Alviina reserves the right to modify or discontinue any item without prior notice.
Prices are presented in Hong Kong Dollars (HKD) and include applicable taxes unless stated otherwise.
When placing an order, you confirm that the information provided is complete and accurate. Once your order is submitted, you will receive a confirmation email acknowledging receipt. Alviina reserves the right to decline or cancel any order if issues arise with payment authorization, stock availability, or suspected fraudulent activity.
Secure payment gateways are used to protect all transaction data. Your economic details are not stored by Alviina.
Estimated delivery times are provided for reference and may vary depending on logistics or customs processes. While Alviina aims to fulfill all orders promptly, unforeseen delays may occur. You will be informed of any significant changes affecting your delivery.
Our Return and Refund Policy outline the conditions under which you may return or exchange products. We encourage all customers to review that policy before initiating a request.
All materials featured on the Alviina website including images, designs, text, and trademarks are the exclusive property of Alviina or its licensors. Unauthorized use or reproduction is prohibited. You may, however, share or link to our website content for personal, non-commercial purposes with proper credit.
While we work to maintain accurate, up-to-date information on our site, Alviina cannot guarantee that every detail is error-free or that access will always be uninterrupted. We are not responsible for any indirect or incidental loss resulting from the use or inability to use our site or products, except as required under Hong Kong law.
We are committed to safeguarding your personal data in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO). Any personal information collected through our website is processed responsibly and only for purposes disclosed in our Privacy Policy.
You may contact us to access or correct your personal data, or to withdraw consent for certain uses, as provided under the PDPO.
Our website may include links to other sites for convenience or reference. Alviina is not responsible for the content, security, or privacy practices of external websites. We encourage visitors to review the terms and privacy policies of any third-party sites they interact with.
These Terms and Conditions are governed by the laws of Hong Kong Special Administrative Region (HKSAR) . Any disputes arising from the use of our website or services will be resolved under the jurisdiction of the Hong Kong courts.
Alviina may revise these Terms and Conditions from time to time to reflect legal changes or improvements in our operations. Updated terms will take effect once published on this page, and continued use of the website indicates acceptance of the revised terms.
If you have any questions about these Terms and Conditions, or about how
Alviina operates, please contact us at:
Email: info@alviina.com
At Alviina, our aim is to build transparent relationships with our customers through honesty and accountability. By using our website, you join us in supporting a responsible and meaningful shopping experience.